A IoT-Driven Smart Commerce: Redefining Consumer Experience and Operational Efficiency in E-Commerce Platforms

DOI

https://www.doi.org/10.59256/indjcst.20250401010

Published In

Volume 4, Issue 1 (2025)

Published Online

January-April 2025

Pages

62-66

Article Type

Original Article

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The integration of Artificial Intelligence (AI) and the Internet of Things (IoT), collectively referred to as A IoT, is rapidly transforming the e-commerce landscape. By enabling intelligent, interconnected systems, A IoT empowers retailers to deliver hyper-personalized customer experiences, streamline operations, and optimize real-time decision-making. This paper proposes a novel A IoT-based smart commerce framework, evaluates its components through simulated metrics, and examines its practical application in modern e-commerce platforms. The findings highlight how A IoT enhances logistics, inventory management, and customer interaction, positioning it as a pivotal force in the next wave of digital commerce innovation.